Privacy Policy

Planex Consulting Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This notice explains what personal data we collect, how we use it, and your rights under UK data protection law.

1. Who we are

Company name: Planex Consulting Ltd
Company number: 04283243
Registered address: 3 Lyttleton Court, Birmingham Street, Halesowen, West Midlands, B63 3HN.
Email: info@planexconsulting.com

We are the data controller for the personal data we collect.

2. What personal data we collect

We may collect and process the following information:

• Contact details (name, email address, phone number)

• Information you provide via our contact form or email

• Business information relevant to your enquiry or project

• Technical data such as IP address, browser type, and basic analytics (if enabled)

3. How we use your personal data

We use your data to:

• Respond to enquiries

• Provide professional planning services

• Manage client relationships and project delivery

• Maintain business records

• Improve our website and services

We do not sell or share your data with third parties for marketing.

4. Lawful basis for processing

We process your data under:

• Legitimate interests (responding to enquiries, running our business)

• Contract (when providing services to clients)

• Legal obligation (record‑keeping, accounting)

5. How long we keep your data

We retain personal data only for as long as necessary:

• Enquiry emails: up to 12 months

• Client project information: typically 6 years (to meet legal and professional obligations)

6. Sharing your data

We may share data with:

• Professional advisers (e.g., accountants, insurers)

• Service providers (e.g., website hosting, email services)

All third parties are required to keep your data secure.

7. Your rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (in certain circumstances)

• Object to processing

• Restrict processing

• Lodge a complaint with the ICO (ico.org.uk)

To exercise your rights, contact us at info@planexconsulting.com.

8. Cookies

If your website uses analytics or tracking cookies, include:

Our website uses essential cookies to function and may use analytics cookies to help us understand how visitors use the site. You can manage cookies through your browser settings.

9. Changes to this notice

We may update this notice from time to time. The latest version will always be available on this page.